Frequently Asked Questions
On our homepage Europaheim.at you will find the registration form, please fill it in properly and send it off.
Further information can be found here.
The registration fee will be charged for the initial administrative costs of registration. It amounts to € 25, is to be paid directly upon registration (by bank transfer) and is non-refundable.
If you are planning to spend a semester abroad, please let us know early enough. The tenancy agreement will then be terminated for the period of the semester abroad and resumed upon your return to the Europaheim.
In principle, the move-in date for the winter semester is October 1st of the year and the move-in date for the summer semester is March 1st of the year, always from 08:00 - 15:00. Exceptions are rarely made and only with the agreement of the residence management. The contact details can be found here.
According to the provisions of the Registration Act, every resident must register his/her main or secondary residence in Austria with the relevant registration authority within three days.
Further information can be found in the registration law and on the websites of the respective cities. The Europaheim will issue the necessary registration form, completed and stamped, on the day the contract begins!
The deregistration must take place within three days before to three days after giving up the accommodation. The resident registers and deregisters independently.
We have a very active and helpful home council here at the Europaheim. Our home representative takes care of various purchases in the home, such as fitness equipment for the gym, games and seating for the common rooms or new furniture for the home's own study room.
She also organizes a large get-together every month, to which all residents are cordially invited. All of this is financed by the income from the gym, the proceeds from parties and a small contribution that is included in the rent (€ 4.30 per person per year).
The common rooms and the corridors to the individual units are cleaned daily by a cleaning company. Our residents are responsible for cleaning their own units.
The deposit and the first rent must be paid before moving in. We will inform you of the amount of this contribution when you move in.
If the residence is returned properly and on time, Europaheim will arrange for the deposit to be refunded no earlier than 45 days and no later than 60 days after the end of the contract. Any bank charges incurred shall be borne by the recipient.
We are generally available by phone in the mornings between 08:00 and 12:00. However, it is easier for you and for us if you send us an e-mail to information@europaheim.at as you are guaranteed to receive an answer.
Pursuant to § 12 para. 3 StHG as amended, a notice period of 3 months is deemed to have been agreed, whereby termination by the user can only take effect at the end of the winter semester (28.2. - last day of submission of the notice of termination thus 30.11.) or the end of the summer semester (30.9. - last day of submission of the notice of termination thus 30.6.).
This does not affectthe other provisions of the cited section of the law.
Furthermore, upon graduation, change of place of study and discontinuation of studies, the resident can always apply for termination with one month's notice.
The move-out date is then the last day of the following month.
We have 83 car parking spaces and 5 motorcycle parking spaces in the Europaheim. These can be requested at the office downstairs. You can find the prices on our homepage here.
The usage fee includes all operating costs as well as electricity, internet, building maintenance, cleaning of the communal areas and the corridors to the units.
Additional services such as fitness room, parking lot, washing machine tokens are charged separately and are not included in the usage fee.
Important information on the user fee:
We expect every resident to pay the rent for the month into our account by the 5th of the month at the latest. The Europaheim attaches great importance to personal responsibility, so it is the responsibility of each resident to ensure that the rent arrives on time.
The applicant agrees that a withdrawal from the application or the termination of an already concluded contract must be received by IS - Innsbrucker Studentenhaus GesmbH in writing by 31.07. (for the winter semester) or 31.01. (for the summer semester) at the latest .IS - Innsbrucker Studentenhaus GesmbH will charge a withdrawal fee of € 150,- in addition to the regular processing fee (see above: point 7.) for a written withdrawal or termination of an already concluded contract received by 31.07. or 31.01. respectively.
Should the withdrawal from the application for university reasons, only half of the withdrawal fee will be of the withdrawal fee. Cancellation at a later date is only possible in compliance with the contractually agreed or statutory periods of notice.
Both contracting parties recognize the necessity of these measures to fair, rapid and efficient allocation of the limited number of places in the homes and expressly waive the right to contest this agreement on the grounds of a reduction of by more than half.
The contract extension usually takes place in March/April, the exact period is always advertised everywhere. According to the Student Residence Act, proof of positive academic progress must be provided for the extension. ( Studies attended and examinations taken must be stated and documented).
The extension takes place in person.
It is essential to pack cooking utensils, cutlery and crockery, bedding and bed linen, a vacuum cleaner and a little bit of common sense 🙂
